Staff Profile
As licensee and managing partner of Ray White Lower North Shore, Mike Gillan has been running the company since its inception in 1976. Over the years, Mike has presided over the growth and development of the business and taken it from strength to strength. As a testament to his commitment, it’s now ranked as the number two sales office within the Ray White Group in NSW, and number three within the entire Ray White network of more than 900 offices Australia-wide… an achievement of which Mike is understandably proud.
Born and bred in Mosman, where he has lived for the majority of his life, Mike has amassed an extensive and intimate knowledge of the Lower North Shore real estate market. In an industry where experience really counts, Mike has been a licensed real estate agent for almost 30 years.
Until recently, he was able to combine his sales and management roles, however as the business continues to grow, he’s found himself concentrating on the development of the company and the management of its 50 staff, including the recent acquisition of the Ray White Crows Nest Office.
He now sees his main responsibility as ensuring that all members of the Ray White Lower North Shore team have the most advanced resources at their disposal, in order to provide the highest possible service and achieve the best results for their valuable clients.
Kingsley Yates has been awarded for the 8th consecutive year, the number 1 salesperson Australasia wide in the Ray White group (over 900 offices).
Ray White Lower North Shore recorded its best year ever in 2007. Kingsley also had his best year ever in 2007 with a phenomenal $258,000,000 in sales including six $10m+ sales. "The Mosman market is the strongest I have ever seen it with a huge backup of potential buyers".
For 30 years, Ray White Lower North Shore Sales Director, Kingsley Yates has been successfully selling real estate on the Lower North Shore, amassing an unrivalled track record of achievement. Kingsley has received the accolade of being named Ray White's Top International Salesperson in 2000, 2001, 2002, 2003, 2004, 2005, 2006 & 2007 selected from a network of more than 900 offices, acknowledging him as one of Australia’s premier real estate salespeople. His success can be attributed to his enthusiasm, determination and sheer hard work, as well as an unwaivering customer service ethic.
Having been a North Shore resident for most of his life, Kingsley has an incredibly in-depth knowledge of the local market, which is reflected in his ability to constantly achieve record sales prices. This has led to a broad and loyal client base and a growing list of referral clients.
"2007 has been my most successful year ever, eclipsing 2006. The Lower North harbourside area is the strongest I have ever seen it".
Kingsley specialises in the prestige market and in particular, the extremely tightly held Balmoral/Mosman area. As Sales Director, Kingsley has earned respect within the industry for his achievements and professionalism. His ability to inspire trust and confidence is a result of his honesty, professionalism and comprehensive market knowledge – factors which are a constant encouragement to his team of salespeople at Ray White Lower North Shore.
Some of Kingsley’s impressive recent sales include Pat and Lara Rafter's property at 3a Hopetoun Ave, 9 Curraghbeena Rd for $15m, 8 Stanton Rd for $13.5m, 1-3 Burran Ave for $12.75m, 7 Fairfax Rd for $11m, 28-34A Musgrave St for $11.25m, 17 Stanley Ave for $10.5m and 11 Burran Ave for $10m. Kingsley rewrote the record books with selling 6 double digit sales in 2007, he also holds the Australian auction record selling 1 Kirkoswald Ave for $11.8m under the hammer.
Having sold 28 properties in 5 months and being named as one of the Ray White Group’s Elite Performers in March, 2008 is proving to be an exciting year for Shane.
Shane and his assistant, Diana, take a methodical and structured approach to every property they market for their clients. Shane has learnt, refined and adapted this framework over the last 10 years in business, allowing him to deliver an incomparable service to each one of his clients.
“We believe that the way we approach the sale of each property ensures our clients have a greater chance of achieving a premium price with us than with any other agent,” according to Shane.
“We feel that we have only done our job if we are certain that we have got the best achievable price for our vendor. Our reputation and future business is solely dependent on how we perform for our clients today.”
Shane joined Ray White Lower North Shore eight years ago and in 2003 he was offered, and accepted, a partnership. As a Director, Shane is committed to the long term success of the business, aiming to build enduring client relationships.
Prior to commencing his real estate career Shane studied International Sales and Marketing, after which he took up an opportunity to sail a 46 foot catamaran to the British Virgin Islands. He and his wife established and ran a successful charter business in Tortola for four years before returning to Sydney.
Shane is assisted by his wife, Diana, who previously worked in corporate communications for both local and multinational organisations.
In the last year alone, Rob was successful in selling over $70 million of Lower North Shore residential real estate. Highlights included the sale of 7 Fairfax Road Balmoral for $11M that was a record price for a non-waterfront property in Mosman. At the 2005 & 2006 Ray White Annual Awards he was recognised as the no.6 Principal in NSW and for his outstanding results during 2006 & 2007 was acclaimed as one the Ray White Group’s Elite Performers.
During his 15 years as a real estate agent, Rob has gained considerable experience in all facets of the property industry, including auctioneering, project marketing and property management. Prior to becoming a director at Ray White Lower North Shore, Rob achieved success as Principal of one of the Lower North Shore’s leading boutique agencies – Gillespie’s Real Estate.
With unrelenting enthusiasm, Rob has guided hundreds of locals through the sales process, at all times striving to deliver service and results well beyond their expectations. Having led many high profile project marketing campaigns, he has also developed a large overseas client base that continues to provide extensive referral business.
A familiar face in the local community, Rob resides with his wife and two sons in Beauty Point. He is an active member of the Balmoral Beach Club where he holds the swimming club championship. Rob was the Australian Ocean Swim Champion for 2005 in his age group and is a former Australian surfing champion.
Peter Matthews has been a licensed Real Estate Agent and Auctioneer since 1993. He conducted his first Auction at the age of 22 at the Real Estate Institute Novice Auctioneers competition, making the NSW State Finals.
Peter consistently exudes an incredible amount of energy and enthusiasm in every Auction. He is recognised by his peers to have an amazing ability to engage the audience by providing a relaxed and professional style that puts buyers at ease, whilst maintaining the momentum of the auction process.
“It is important for buyers to be at ease at Auction. A more relaxed approach allows buyers to feel comfortable with the process of bidding, and takes them away from trying to compete with the Auctioneer to have them focus their energy on competing against other buyers for the property.” Peter says.
As the headline Auctioneer of the Ray White Group, Peter’s experience is unmatched in all manners of Auctioneering having conducted over 10,000 in room & Onsite Auctions, both in Australia and New Zealand.
Peter’s services are in high demand, as he is widely regarded by his peers as the premier Auctioneer in the country.
He has made several television appearances on such programme’s as Hot Property, The Block and Auction Squad as well as providing his services for countless charity organisations such as Kids for Life, Lifestart, and Westmead & Randwick Children’s Hospitals to name a few.
Mary Curran SALES CONSULTANT
Throughout her successful 16-year real estate career with Ray White Lower North Shore, one of the company’s longest-serving agents, Mary Curran, has consistently been among the top 10 salespeople within the entire Ray White Group.
In March 2007 Mary was awarded the No. 3 City Salesperson Award from Ray White in NSW and applauded for her consistent performance in the network and her ascent of Mt Kilimanjaro in January 2007. In October 2006, Mary was named one of five finalists in the Real Estate Institute's "Excellence in Residential Sales".
Her in-depth knowledge of the Lower North Shore property market gives Mary the edge when it comes to negotiating top prices, while her strong customer focus ensures peace of mind for her vendors throughout the entire sales process.
A fully licensed agent, Mary's expertise has afforded her the opportunity to lecture at Crows Nest TAFE in the Real Estate Licensing Course. She is a current holder of Certificate IV in Workplace Training and Assessment and has represented herself on two occasions at the Land & Environment Court in a valuation matter.
She holds many records both in the area and beyond for outstanding prices achieved, including the sale of 69 Kirribilli Avenue, Kirribilli for $7.15 million, 1-5 Tilba Avenue, Balmain for $8 million plus 31 Monash Crescent, Clontarf for $6.7 million, although she is equally skilled at selling a studio apartment for $225,000! She has been named among the Sydney Morning Herald Real Estate High Achievers.
Mary's previous background of ten years in Information Technology (IT) where she worked selling computer systems both to small business and in the corporate environment allows her to capitalize on the 30% of buyers and sellers who now rely on the internet to source properties. Around 3 million Australians visit real estate web sites each month, making it essential to have a computer savvy agent working for you.
Since joining Ray White Lower North Shore in 1996, Senior Sales Consultant, Elizabeth Reynolds has consistently been among the leading salespeople within the office as well as the entire Ray White Group.
At the recently held Ray White Awards presentation, Elizabeth was ranked 5th in NSW and 20th in the entire network of more than 4500 salespeople. Last year, Elizabeth increased her sales by 50% - a record for the office.
Elizabeth loves every aspect of her career, working tirelessly to achieve the best possible results for her clients while ensuring that the experience of selling their home is stress free.
Consistently providing her vendors with feedback and religiously following up every buyer, Elizabeth can only be described as truly passionate about her profession, with a sales history which reflects her total commitment to each and every one of her clients.
Carrying on a family tradition, Heather is the fifth generation of the Eaton family to excel in the building/property industry on the Lower North Shore.
As a Licensed Real Estate agent with a Bachelor of Science (UNSW) and 17 years real estate sales experience (11 as a Principal including being a Ray White franchisee), Heather has served at the Real Estate Institute of South Australia and has received numerous accolades and awards for her sales achievements, including Number 7 National Salesperson for another major national network.
Offering a total dedication to her clients and a tradition of quality customer service, Heather’s experience is matched only by her enthusiasm for her work and an empathy with all those she deals with. Strong negotiation skills and a genuine understanding of the importance of marketing in the sales process are her trademarks.
Ray White Lower North Shore sales consultant Jenny Bross can turn her hand to anything and make it a success.
After exposure to a number of varied industries and roles – Restauranter and owner of two successful fashion retail enterprises – Jenny was drawn to the real estate arena where she has enjoyed 20 prosperous years.
“Real estate was a constant topic of discussion at our dinner table as long as I can remember,” says Jenny. “I learnt most of my real estate knowledge from my family – my mother had many investment properties.”
A Licensed Real Estate Agent with a B.A. from Sydney University, Jenny has lived on the Lower North Shore all her life and knows the area intimately.
In her first foray into the property business, Jenny became her agency’s number one sales agent within just two years, and hasn’t looked back since. She worked for a high profile real estate firm on the Lower North Shore (Neutral Bay) as Manageress for several years before joining Ray White Northbridge, transferring to the city to work for Ray White Project Marketing, where she gained valuable experience in Commercial Real Estate and Project Marketing. When Project Marketing closed she transferred to Ray White Lower North Shore.
During her career, Jenny has received numerous awards and still possesses the passion for property which initially prompted her into real estate. “I still love the feeling of a successful sale, where all parties really feel that the optimum result has been achieved,” enthuses Jenny.
Over the years, some of Sydney’s most esteemed names have entrusted the sale of their properties to Jenny. She has established a loyal client base and is thrilled that many of her vendors have remained with her for so many years – a testament to her commitment to her clients. “I’ve met so many wonderful people over the years and many of my vendors and purchasers have remained friends.”
“My philosophy has always been to treat both the purchaser and vendor as I would like to be treated,” says Jenny. “My phone is always turned on!”
In an industry where a willingness to listen and commitment to personal service are paramount, Sonia has amassed a loyal base of thoroughly satisfied clients who rely on her for absolute peace of mind.
Along with B.A. in Economics and a Diploma in Business (Real Estate Management), Sonia is also fluent in Mandarin, Taiwanese and Cantonese. This distinct point of difference has proven invaluable, enabling her to forge strong and trusting relationships with both local and international clients.
Four years spent in the hospitality industry fostered in Sonia a talent for client liaison and a healthy respect for the old adage that ‘the customer is always right’.
Motivated and focused, Sonia is blessed with an unstoppable energy and a dedication to offering the highest level of service in the market.
Thanks largely to her genuine honesty and empathy with each and every person she deals with, Sonia has carved out an extremely reputable name for herself in the industry.
After more than 22 years in senior roles in Australian television news journalism, Louise decided to make a change, turning her private passion for property into a new and vibrant career.
Since joining Ray White, Louise has been involved in the sale of almost $90million worth of property on the Lower North Shore. Stand out sales include $4.7 million dollars for a non waterfront home in Shellcove Road in Neutral Bay, a record $3.63 million dollars for a Federation mansion in Rangers Road Mosman and $1.9 million for a stunning waterfront 2 bedroom unit in McMahons Point.
Louise says “It’s a great feeling to work with both vendors and buyers to bring about a successful deal. I am a very good listener and I believe that helps get the best from the negotiations I’m involved in.”
Louise has built up a strong client base with a strong referral business based on her success. With particular expertise in Mosman, Wollstonecraft and now McMahons Point, Louise offers a unique blend of knowledge across the entire Lower North Shore market.
“We live and work in such a fabulous area of Sydney that it’s hard not to be enthusiastic about the homes we see and sell. It’s a real privilege to be entrusted with what is usually someone’s most important asset” Louise adds.
Exceeding client expectations for service, Louise offers flexible sales and marketing plans with the emphasis on the individual home and owner.
Honest and open in her dealings, Louise is ready to meet your real estate needs.
Prior to working in real estate, Sharon obtained a Bachelor of Laws and Bachelor of Commerce at the University of New South Wales. After working in the financial and banking arena for 5 years, Sharon thrives in a fast paced environment and is committed to achieving exceptional results for her clients.
Honest and enthusiastic, Sharon ensures her clients are given constant feedback and is always available to answer questions. She loves the client contact that real estate has to offer and has a unique ability to easily build rapport with people.
Sharon’s legal background has provided her with strong communication skills and an incredible attention to detail. She exhibits an obvious passion for her career choice in her constant enthusiastic approach and is driven to deliver the best possible results for her clients.
Jasmine is a Licensed Real Estate Agent who also holds a Diploma in Business and has over 10 years of Sales and Marketing experience.
Since moving to Sydney from Adelaide, Jasmine has lived in the area for the past 8 years, and her numerous local sales have given her tremendous in-depth knowledge of the Lower North Shore.
Her friendly, kind and optimistic outlook enables her to relate with a wide range of clients. Combining a solid work ethic and a relentless pursuit of excellence ensures she communicates well to achieve premium results.
In her first year with Ray White Lower North Shore Jasmine sold 32 properties totalling over $15,000,000 – in particular, tapping into the first home buyers market. "For me, it is a privilege to be part of the market leading team at Ray White."
Jasmine is an articulate, strong negotiator; she currently holds the suburb record of $2,320,000, of a non-waterfront property in North Sydney. More recently Jasmine worked with Sales Director Kingsley Yates in setting the record for the highest non-waterfront sale in Cremorne for $4,355,000. This was sold at Auction for a staggering $1,355,000 over the reserve price.
"Moving forward, harnessing technology is the way we are now doing business, with over 50% of enquiry coming from the internet." By utilising her wide network of contacts on her database to match buyers to sellers, Jasmine is the smart and comfortable choice when appointing a Licensed Estate Agent to sell your most valuable asset.
Dino Gatti received the prestigious top salesperson award within just four months of commencing his real estate sales career. Since then he has continued to consistently achieve top results for his vendors. That alone is a testament to his ability, determination and dedication.
A Lower North Shore resident himself, Dino has strong ties with the local area giving him in-depth knowledge of Lower North Shore property prices and surrounding suburbs. “I get personal satisfaction from being involved with Ray Lower North Shore in the pinnacle of Australia’s real estate market”, says Dino.
Dino knows exactly what is expected from an agent and the agency they represent-no matter what the market conditions.
After obtaining his full real estate licence, Dino has continued building on his knowledge in strata management, stock and station, business sales and land economics.
A consummate professional, Dino says that his success as an agent is due to his unwavering commitment in combining high standards and ethics with hard work and persistence.
If you live in Sydney’s Lower North Shore, then you should speak with Dino.
Lower North Shore born and bred, Helen has established a strong reputation for maximising results for clients. With 15 years experience in sales and marketing, she has an unfaltering commitment to service and sales success.
Helen’s approach to her clients, their properties, and the market, is personal, individual and results focussed.
“No two properties are the same and therefore it is of the utmost importance to consider all potential markets and media for your property. A true understanding of the market for your property means you can accurately and cost effectively target communications and sales.”
Local knowledge is important but so too is the ability to understand and relate to all kinds of potential buyers. Helen’s ability to strike a rapport and understanding with all manner of buyers, reflects the strong communication skills upon which clients regularly comment.
With her tireless energy levels, vendors and buyers alike are assured of enjoying Helen’s refreshingly open, professional and honest approach.
Having worked in real estate for a number of years, Adrian has embraced the essence of client satisfaction through the quality of service. His caring professionalism is testament to his high level of integrity. This combined with his sales background has resulted in a confident approach to selling and serving the needs of clients. Adrian has lived and worked in Sydney's Lower North Shore all of his life. With a Bachelor of Arts at the University of Sydney and accreditations from the Real Estate Institute of NSW, Adrian has the knowledge and skills to succeed in all facets of real estate. When it comes to the sale of your property, Adrian will bring a great sense of professionalism to achieve the optimum results.
Adrian's personable character and his willingness to succeed has resulted in great client satisfaction that is second to none.
From the moment you meet Sandro Petrini, you will realise that he is not your typical Real Estate Agent. Warm and sincere, personable and friendly, Sandro naturally understands that Real Estate is a people business and that managing clients is an important part of the Real Estate industry. People do business with people they trust.
Sandro is most proud of the fact that his clients keep coming back, as do their relatives and friends. So much so, that he has secured several property transactions for many clients over the years.
Concurrent with the confidence that Sandro’s clients place in him, he has had to expand his geographical service area to accommodate them, to such an extent that he has sold homes Sydney wide, with his main focus being the Lower North Shore. Just to give you an idea, he has negotiated many “Out of area sales” in Pymble, Warriewood, Frenchs Forest, Coogee, Darling Point, Drummoyne and Surry Hills, creating several record prices along the way.
Experienced, dedicated, tenacious and successful, Sandro thrives on the constant challenge of providing unrivalled service, achieving outstanding results and more than anything else, the recognition from his clients of a job well done.
A licensed real estate agent and auctioneer for The Ray White group, Sandro and his team are looking forward to exceed your expectations – wherever you may be!
Focused and enthusiastic, Max has an extensive understanding of and commitment for the Lower North Shore area where he was brought up. Currently living in Ben Boyd Rd, the area in which he specialises, Max‘s systematic approach helps him to achieve the best possible outcome for his vendors.
A licensed real estate agent with a Diploma in Property (Real Estate), Max first gained a solid grounding working in property management for the Ray White Lower North Shore team. During this time, Max honed his negotiation skills and enjoyed building strong and trusting relationships with a wide variety of clients and customers. Max prides himself on his ability to listen and understand his vendor’s requirements in order to deliver a service second to none.
Sharon is inspired by a vision to work in an agency which provides outstanding customer services with a cohesive team who shares her energy, passion and commitment to this goal.
With over 5 years experience in the industry across a broad range from administration, leasing and sales consulting to commercial asset management, Sharon has been involved in the growth and diversification of many high profile private investor portfolios across all sectors of the market throughout the greater Sydney region.
Her patience and ability to invest the time to understand our client’s objectives are second to none. Not just in achieving her job, but also ensuring that the sales and service process is managed with the utmost efficiency and professionalism. This is something that sets her apart from the rest, and ensures Ray White Lower North Shore maintains a customer service second to none.
Vendor Quote:
‘Before we start on our "joint venture" with the sale of our property, I just wanted to say particular thanks to Karen for her significant pre-sale participation. Karen, you have been immensely efficient, helpful and professional and no doubt a great asset to Kingsley. Let’s hope we have cause to share a celebratory drink in the near future!’
Mr and Mrs White
Mosman, Sydney.
Karen has been in the real estate industry specialising in marketing and advertising for residential property since completing the licensing course in 1994. She joined the Ray White Lower North Shore team after a successful career working for another one of Australia’s top real estate agents on the mid North Shore where she was based for 8 years before moving internationally.
After years of experience coordinating auction and sales programs, Karen understands all aspects of the sale process and knows what it takes to get the wheels in motion for a successful campaign. Karen has won many awards during her 10 years in the Real Estate Industry for service excellence.
Karen has lived on the North Shore all of her life apart from when she worked in London’s property market being responsible for managing and supervising a sales team in the exclusive suburb of Chelsea. She was instrumental in the matching of clients with new properties for her department as well as marketing properties.
Karen, over the past 10 years, has developed an aptitude to communicate effectively, serve the public and oversee the multitude of properties which is a tribute to her organisational skills, sense of humour and meticulous attention to detail. As personal assistant to Kingsley Yates who is the leading salesperson within the Ray White Group they create a team with undeniable expertise.
Diana and Shane are committed to working as a team to provide the highest levels of service to their clients.
After completing a BA (Communication) degree in 1994, Diana lived and worked in the Caribbean, with her husband Shane, to establish a successful yacht charter business.
Upon returning to Australia, Diana worked in corporate communications for both local and multinational companies. Positions held include that of PR Manager for OzEmail Internet, Internal Communications Manager at Lucent Technologies and Internal Communications Adviser at Insurance Australia Group Ltd (IAG).
In these positions and when working as a Web Producer at OzEmail Internet, Diana built outstanding written and verbal communication skills, learnt to manage different projects simultaneously and gained invaluable experience in internet marketing.
Once children entered the picture, Diana took time off work to be a stay-at-home mum. In 2003 Diana completed her Real Estate Certificate. From their experience in the Caribbean, Diana and Shane knew they worked well as a team. Consequently, Diana has now joined Shane as his assistant at Ray White Lower North Shore. Working three days a week affords their family a great balance.
Now into her third year in real estate and having been with Ray White Lower North Shore since January 2007, Julia has very quickly made her mark with the company and is proving to be an invaluable part of the multi-award winning team.
Having lived in Mosman all her life, Julia loves living and working on the Lower North Shore and has an in-depth understanding of the local area and community.
After finishing her schooling at Loreto College in Kirribilli, she went on to study Business Administration at college. Keen for knowledge, she then continued on to complete her Diploma of Property, providing her with the qualifications to work as a Licensed Agent.
Previously having worked in Residential Leasing/Property Management, Julia is now following her ambition to work in real estate sales by providing a high level of administrative assistance. Her role as professional assistant to Director Robert Gillespie, one of the leading salespeople in the Ray White Group, sees her continuing to expand her knowledge in sales and co-ordinating all marketing procedures.
Julia is youthful and energetic, enthusiastic, honest and hardworking and understands that client satisfaction is everything in business.
David Gillan is Personal Assistant to Sandro Petrini, one of Ray White Lower North Shore’s leading sales agents and auctioneers.
David developed an avid interest in real estate from a young age, watching and learning from his father’s experience as founder and Managing Director of Ray White Lower North Shore. David armed himself with a solid secondary and tertiary education before embarking on a sales and marketing career with the multi-national Colgate Palmolive Company. It wasn’t long however, before the desire to put his communications, sales and negotiating skills to better use led him into real estate.
Working closely with Sandro, and as part of one of the best real estate sales teams in the business, David has been able to apply his personable nature and natural flair for negotiation to his chosen career. Together he and Sandro have built an enviable track record of sales throughout the Lower and Upper North Shore areas.
David and Sandro’s client dedication, coupled with their results-driven approach has created long-lasting customer relationships, as well as the respect of their colleagues and competitors alike.
You can rest assured that your association with David will be a rewarding one. Always one step ahead and highly professional, not only will David deliver the best possible service but he will do so with a wonderful energy that is driven by a genuine desire to succeed in his real estate career.
Over the past fifteen years, Andrew Mappin has consistently been among the leading salespeople and principals within the entire Ray White Group. He also holds the singular Ray White honour of being awarded the title of “Outstanding Salesperson”.
Andrew commenced his real estate career in 1994 with Ray White Lower North Shore and as a result of his outstanding commitment and sales excellence, he became a full partner in the business in 2000. He later moved to the Northern Beaches where he started Ray White Prestige, Palm Beach in 2004. After selling out of the business in 2007, Andrew spent some time with the Ray White Corporate team before rejoining Ray White Lower North Shore in 2008.
As well as being a fully licensed Real Estate Agent, Andrew also holds a Bachelor of Business degree from The University of Technology Sydney making him fully qualified to advise on every aspect of residential property ownership and investment.
Andrew is recognised throughout the industry as a consummate professional who is totally committed to offering the highest level of service and achieving the best possible results for all his valued clients. His outstanding track record of sales throughout the Lower North Shore is testimony to his unparalleled experience and dedication.
Sarah started her career in Property Management in 1993 where she was employed by a large and prominent real estate agency in Lane Cove. After spending 6 years with this company, advancing from Letting Clerk to Property Manager, she travelled abroad for several months.
Returning home Sarah continued her chosen career path by accepting a position as the Property Manager of a small rent role in Willoughby. There she increased the rent roll to a medium sized portfolio, resulting in staff expansion and an increase in her responsibilities to include ensuring all aspects of the deparment ran smoothly.
Five years later Sarah joined the team at Ray White Neutral Bay Mosman as Senior Property Manager and here she oversees the day to day running of over 500 properties. She is assisted by two property managers, a leasing officer, an accounts department and a rental receptionist.
After more than a decade in the industry, and being an investor herself, Sarah has developed a thorough understanding of her clients' needs as well as an understanding of the varied trends in the local rental market. She prides herself on being one of the most highly regarded, efficient and friendly professionals on the Lower North Shore.
Choosing to leave a career in Geometric Engineering behind, Johnny entered the world of Real Estate in 1999. After completing his Diploma of Business in Real Estate Management he joined a small to medium sized Real Estate office in the city where he stayed for 6 months as a Property Officer and assistant. Johnny was then invited to join the team at a large Real Estate office in Lane Cove where he fine tuned his leasing skills as ‘Letting Clerk’.
After 6 months, he was promoted to Property Manager, overseeing a property portfolio of 250 properties. For the next 6 years Johnny developed his skills in maximising his time management, honed in on his attention to detail and established a high standard of organisational skills which are vital to Property Management. He also gained a thorough knowledge of the lower North Shore area and his appreciation of the property industry grew.
Johnny recently joined the team at Ray White Neutral Bay Mosman where he oversees the management of approximately 250 properties. He is a fantastic team player who knows how to get the job done quickly and see it through to the end.
Romina can attribute her wonderful customer service skills to her time working in the Pharmacy profession. After eight years in that field she decided to move to a more fulfilling and challenging role in Real Estate. She started her new career working in a boutique agency in Lane Cove as a Leasing Specialist where she honed her excellent communication and negotiation skills. After only six months, Romina was promoted to the position of Property Manager in charge of a substantial portfolio. It was in this role that she learned the importance of being highly organised and efficient – qualities on which she now prides herself.
Romina is a delightful person to deal with, has a friendly open manner and is an extremely hard worker. She always puts her clients’ interests first and strives to deliver the highest level of service to them.
Jaala began her real estate career with one of the leading Ray White Property Management businesses in Brisbane.
Since relocating to Sydney and joining our firm, she has brought her finely tuned organisational skills and great attention to detail to the 160 or so properties in her portfolio. She is a wonderful communicator and is tenacious in her ability to follow things through to the end.
Jaala is enjoying living and working on Sydney’s Lower North Shore and looks forward to assisting her landlords and tenants with their real estate requirements.
Dee has been with Ray White Crows Nest for over 4.5 years as our Senior Property Manager. Dee brings a vast amount of knowledge with her as a result of her 13 years within the Real Estate industry, she completed the Real Estate Property Stock and Business Agents course to obtain her Real Estate license in 1996. Dee has a meticulous eye for detail and a warm approachable personality, which along with her positive attitude puts her at the top of her chosen industry.
Schooled in Tamworth and brought up on the land in Breeza, Dee had the urge to spread her wings and therefore traveled extensively and lived abroad for periods of time. Throughout these travel adventures she has met and worked with people from all walks of life, she thrives on interaction with people and hence enjoys the Real Estate industry, which feeds her need for this interaction.
Dee continuously furthers her knowledge of the industry by completing continuos training, keeping her up to date with any changes of the Residential Tenancies Act. Dee’s main objective is to run our Property Management team with a touch of the ‘old fashioned service’, which she enjoys so much when she visits her family in the country, and also with speed and efficiency which she loves from city living. Dee has been quoted “Empathy not Sympathy is what I believe in”
Having grown up on the North Shore and attending school at Monte Sant’ Angelo, Alex has extensive knowledge and interest in her local area. With a Bachelor of Business Marketing degree behind her, she has the skills to stay organised and focused in order to stay in control of her busy role.
Preferring to leave her career in economics behind, Alex joined Ray White Neutral Bay Mosman in order to be part of Australia’s most powerful and successful real estate group. Her past experience in customer service is evident when dealing with clients through her clear communication skills, while she prides herself on keeping clients fully informed.
Amber began her career as an administrator in the Ray White Queensland Corporate office, before moving into the internal recruitment department where she continued to learn about the real estate industry while recruiting salespeople, property managers and administrative staff for Ray White offices throughout Queensland. After a year in this challenging role, Amber took 18 months off to travel and work overseas. She returned to work in a Brisbane outer suburbs office as New Business Manager; in this role she learnt the irreplaceable value of communication and the importance of providing attentive and complete service.
Relocating to Sydney early this year, Amber has taken up the challenging role of Business Development Consultant for one of the groups most respected and awarded offices Ray White Lower North Shore. She is now focussed on growing the already extensive portfolio of properties under management, and communicating with investors in the area about their property management needs.
Amber feels that the office shares her professional ethics and goals and is excited to be part of the hard working property management team.With finely tuned communications skills and an eye for detail, she is confident that she can provide the service that you expect and deserve when choosing an agent to manage your valuable investments.
Melanie has joined the team at Ray White Lower North Shore, having previously worked in the industry for eight years.
Melanie is a dedicated and proactive professional who prides herself on providing the highest level of customer service possible. With her positive attitude, friendly approach and strong attention to detail, she believes that communication is the key to maintaining successful and longstanding relationships with her clients.
Having lived on the lower North Shore, Melanie is excited to be back in the area with all that it has to offer and enjoying overseeing the management of the Neutral Bay Portfolio.
